Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28330
VM0028330Membermember28330@example.test · +601110028330 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
721
Current loyalty balance
Lifetime Spend
RM 902
Across 10 visits
Total Visits
10
Since 2026-01-19
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
721 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 9
Outlet purchase
2026-06-18 · Member activity · RM 65.25
App session
2026-06-06 · OPLUMO Outlet 9
Points credited
2026-05-25 · Member activity · RM 73.95
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 9
Outlet purchase
2026-05-01 · Member activity · RM 82.65
Points credited
2026-04-19 · OPLUMO Outlet 9
Outlet purchase
2026-04-07 · Member activity · RM 91.35