Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 28315
VM0028315Membermember28315@example.test · +601110028315 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted Out
Points Balance
725
Current loyalty balance
Lifetime Spend
RM 907
Across 12 visits
Total Visits
12
Since 2026-02-18
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
725 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 11
Outlet purchase
2026-08-23 · Member activity · RM 61.50
App session
2026-08-11 · OPLUMO Outlet 11
Points credited
2026-07-30 · Member activity · RM 69.70
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 11
Outlet purchase
2026-07-06 · Member activity · RM 77.90
Points credited
2026-06-24 · OPLUMO Outlet 11
Outlet purchase
2026-06-12 · Member activity · RM 86.10