Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 28310
VM0028310Platinummember28310@example.test · +601110028310 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
4,997
Current loyalty balance
Lifetime Spend
RM 6,246
Across 38 visits
Total Visits
38
Since 2024-11-24
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,997 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 6
Outlet purchase
2026-09-09 · Member activity · RM 101.25
App session
2026-08-28 · OPLUMO Outlet 6
Points credited
2026-08-16 · Member activity · RM 114.75
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 6
Outlet purchase
2026-07-23 · Member activity · RM 128.25
Points credited
2026-07-11 · OPLUMO Outlet 6
Outlet purchase
2026-06-29 · Member activity · RM 141.75