Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02830
VM0002830Membermember2830@example.test · +601110002830 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
394
Current loyalty balance
Lifetime Spend
RM 493
Across 4 visits
Total Visits
4
Since 2026-07-26
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
394 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 9
Outlet purchase
2026-09-06 · Member activity · RM 105.00
App session
2026-08-25 · OPLUMO Outlet 9
Points credited
2026-08-13 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 9
Outlet purchase
2026-07-20 · Member activity · RM 133.00
Points credited
2026-07-08 · OPLUMO Outlet 9
Outlet purchase
2026-06-26 · Member activity · RM 147.00