Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28294
VM0028294Membermember28294@example.test · +601110028294 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
595
Current loyalty balance
Lifetime Spend
RM 745
Across 10 visits
Total Visits
10
Since 2025-11-13
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
595 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 7
Outlet purchase
2026-04-12 · Member activity · RM 62.25
App session
2026-03-31 · OPLUMO Outlet 7
Points credited
2026-03-19 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 7
Outlet purchase
2026-02-23 · Member activity · RM 78.85
Points credited
2026-02-11 · OPLUMO Outlet 7
Outlet purchase
2026-01-30 · Member activity · RM 87.15