Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28290
VM0028290Silvermember28290@example.test · +601110028290 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,030
Current loyalty balance
Lifetime Spend
RM 2,538
Across 21 visits
Total Visits
21
Since 2025-09-19
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,030 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 3
Outlet purchase
2026-09-02 · Member activity · RM 88.50
App session
2026-08-21 · OPLUMO Outlet 3
Points credited
2026-08-09 · Member activity · RM 100.30
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 3
Outlet purchase
2026-07-16 · Member activity · RM 112.10
Points credited
2026-07-04 · OPLUMO Outlet 3
Outlet purchase
2026-06-22 · Member activity · RM 123.90