Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02829
VM0002829Membermember2829@example.test · +601110002829 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
770
Current loyalty balance
Lifetime Spend
RM 963
Across 8 visits
Total Visits
8
Since 2026-04-25
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
770 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 8
Outlet purchase
2026-08-17 · Member activity · RM 83.25
App session
2026-08-05 · OPLUMO Outlet 8
Points credited
2026-07-24 · Member activity · RM 94.35
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 8
Outlet purchase
2026-06-30 · Member activity · RM 105.45
Points credited
2026-06-18 · OPLUMO Outlet 8
Outlet purchase
2026-06-06 · Member activity · RM 116.55