Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28272
VM0028272Membermember28272@example.test · +601110028272 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
786
Current loyalty balance
Lifetime Spend
RM 983
Across 44 visits
Total Visits
44
Since 2024-06-20
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
67d
2026-08-03
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
786 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 2
Outlet purchase
2026-07-22 · Member activity · RM 19.50
App session
2026-07-10 · OPLUMO Outlet 2
Points credited
2026-06-28 · Member activity · RM 22.10
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 24.70
Points credited
2026-05-23 · OPLUMO Outlet 2
Outlet purchase
2026-05-11 · Member activity · RM 27.30