Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28248
VM0028248Silvermember28248@example.test · +601110028248 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,483
Current loyalty balance
Lifetime Spend
RM 1,855
Across 28 visits
Total Visits
28
Since 2025-05-21
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,483 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 12
Outlet purchase
2026-09-07 · Member activity · RM 51.75
App session
2026-08-26 · OPLUMO Outlet 12
Points credited
2026-08-14 · Member activity · RM 58.65
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 12
Outlet purchase
2026-07-21 · Member activity · RM 65.55
Points credited
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 72.45