Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28230
VM0028230Membermember28230@example.test · +601110028230 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
315
Current loyalty balance
Lifetime Spend
RM 394
Across 7 visits
Total Visits
7
Since 2026-01-21
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
315 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 11
Outlet purchase
2026-04-27 · Member activity · RM 53.25
App session
2026-04-15 · OPLUMO Outlet 11
Points credited
2026-04-03 · Member activity · RM 60.35
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 11
Outlet purchase
2026-03-10 · Member activity · RM 67.45
Points credited
2026-02-26 · OPLUMO Outlet 11
Outlet purchase
2026-02-14 · Member activity · RM 74.55