Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 28227
VM0028227Membermember28227@example.test · +601110028227 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
71
Current loyalty balance
Lifetime Spend
RM 90
Across 1 visits
Total Visits
1
Since 2026-05-10
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
71 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 8
Outlet purchase
2026-05-16 · Member activity · RM 79.50
App session
2026-05-04 · OPLUMO Outlet 8
Points credited
2026-04-22 · Member activity · RM 90.10
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 8
Outlet purchase
2026-03-29 · Member activity · RM 100.70
Points credited
2026-03-17 · OPLUMO Outlet 8
Outlet purchase
2026-03-05 · Member activity · RM 111.30