Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02822
VM0002822Silvermember2822@example.test · +601110002822 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
1,229
Current loyalty balance
Lifetime Spend
RM 1,537
Across 31 visits
Total Visits
31
Since 2024-12-11
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 1
Outlet purchase
2026-05-23 · Member activity · RM 34.50
App session
2026-05-11 · OPLUMO Outlet 1
Points credited
2026-04-29 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 1
Outlet purchase
2026-04-05 · Member activity · RM 43.70
Points credited
2026-03-24 · OPLUMO Outlet 1
Outlet purchase
2026-03-12 · Member activity · RM 48.30