Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 28207
VM0028207Silvermember28207@example.test · +601110028207 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,903
Current loyalty balance
Lifetime Spend
RM 2,379
Across 27 visits
Total Visits
27
Since 2025-05-20
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,903 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 5
Outlet purchase
2026-08-19 · Member activity · RM 60.75
App session
2026-08-07 · OPLUMO Outlet 5
Points credited
2026-07-26 · Member activity · RM 68.85
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 5
Outlet purchase
2026-07-02 · Member activity · RM 76.95
Points credited
2026-06-20 · OPLUMO Outlet 5
Outlet purchase
2026-06-08 · Member activity · RM 85.05