Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02820
VM0002820Membermember2820@example.test · +601110002820 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
307
Current loyalty balance
Lifetime Spend
RM 384
Across 4 visits
Total Visits
4
Since 2026-06-17
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
60d
2026-08-10
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
307 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 16
Outlet purchase
2026-07-29 · Member activity · RM 78.75
App session
2026-07-17 · OPLUMO Outlet 16
Points credited
2026-07-05 · Member activity · RM 89.25
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 16
Outlet purchase
2026-06-11 · Member activity · RM 99.75
Points credited
2026-05-30 · OPLUMO Outlet 16
Outlet purchase
2026-05-18 · Member activity · RM 110.25