Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28194
VM0028194Goldmember28194@example.test · +601110028194 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,403
Current loyalty balance
Lifetime Spend
RM 5,504
Across 43 visits
Total Visits
43
Since 2024-09-10
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,403 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 9
Outlet purchase
2026-09-24 · Member activity · RM 125.25
App session
2026-09-12 · OPLUMO Outlet 9
Points credited
2026-08-31 · Member activity · RM 141.95
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 9
Outlet purchase
2026-08-07 · Member activity · RM 158.65
Points credited
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 175.35