Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28174
VM0028174Platinummember28174@example.test · +601110028174 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
5,823
Current loyalty balance
Lifetime Spend
RM 7,279
Across 44 visits
Total Visits
44
Since 2024-05-14
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,823 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 6
Outlet purchase
2026-06-15 · Member activity · RM 111.00
App session
2026-06-03 · OPLUMO Outlet 6
Points credited
2026-05-22 · Member activity · RM 125.80
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 6
Outlet purchase
2026-04-28 · Member activity · RM 140.60
Points credited
2026-04-16 · OPLUMO Outlet 6
Outlet purchase
2026-04-04 · Member activity · RM 155.40