Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28173
VM0028173Goldmember28173@example.test · +601110028173 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,172
Current loyalty balance
Lifetime Spend
RM 3,966
Across 21 visits
Total Visits
21
Since 2025-09-15
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,172 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 5
Outlet purchase
2026-08-29 · Member activity · RM 124.50
App session
2026-08-17 · OPLUMO Outlet 5
Points credited
2026-08-05 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 5
Outlet purchase
2026-07-12 · Member activity · RM 157.70
Points credited
2026-06-30 · OPLUMO Outlet 5
Outlet purchase
2026-06-18 · Member activity · RM 174.30