Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28164
VM0028164Membermember28164@example.test · +601110028164 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
755
Current loyalty balance
Lifetime Spend
RM 945
Across 7 visits
Total Visits
7
Since 2025-12-26
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
755 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 13
Outlet purchase
2026-04-01 · Member activity · RM 81.00
App session
2026-03-20 · OPLUMO Outlet 13
Points credited
2026-03-08 · Member activity · RM 91.80
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 13
Outlet purchase
2026-02-12 · Member activity · RM 102.60
Points credited
2026-01-31 · OPLUMO Outlet 13
Outlet purchase
2026-01-19 · Member activity · RM 113.40