Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28150
VM0028150Silvermember28150@example.test · +601110028150 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,158
Current loyalty balance
Lifetime Spend
RM 1,449
Across 15 visits
Total Visits
15
Since 2025-09-11
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,158 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 16
Outlet purchase
2026-05-09 · Member activity · RM 63.75
App session
2026-04-27 · OPLUMO Outlet 16
Points credited
2026-04-15 · Member activity · RM 72.25
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 16
Outlet purchase
2026-03-22 · Member activity · RM 80.75
Points credited
2026-03-10 · OPLUMO Outlet 16
Outlet purchase
2026-02-26 · Member activity · RM 89.25