Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28134
VM0028134Silvermember28134@example.test · +601110028134 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
1,423
Current loyalty balance
Lifetime Spend
RM 1,780
Across 30 visits
Total Visits
30
Since 2024-11-12
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,423 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 17
Outlet purchase
2026-04-06 · Member activity · RM 36.75
App session
2026-03-25 · OPLUMO Outlet 17
Points credited
2026-03-13 · Member activity · RM 41.65
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 17
Outlet purchase
2026-02-17 · Member activity · RM 46.55
Points credited
2026-02-05 · OPLUMO Outlet 17
Outlet purchase
2026-01-24 · Member activity · RM 51.45