Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28126
VM0028126Silvermember28126@example.test · +601110028126 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,318
Current loyalty balance
Lifetime Spend
RM 1,648
Across 13 visits
Total Visits
13
Since 2026-02-16
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,318 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 9
Outlet purchase
2026-09-08 · Member activity · RM 121.50
App session
2026-08-27 · OPLUMO Outlet 9
Points credited
2026-08-15 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 9
Outlet purchase
2026-07-22 · Member activity · RM 153.90
Points credited
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 170.10