Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02812
VM0002812Silvermember2812@example.test · +601110002812 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,590
Current loyalty balance
Lifetime Spend
RM 1,988
Across 26 visits
Total Visits
26
Since 2025-05-15
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
62d
2026-08-08
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,590 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 8
Outlet purchase
2026-07-27 · Member activity · RM 63.00
App session
2026-07-15 · OPLUMO Outlet 8
Points credited
2026-07-03 · Member activity · RM 71.40
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 8
Outlet purchase
2026-06-09 · Member activity · RM 79.80
Points credited
2026-05-28 · OPLUMO Outlet 8
Outlet purchase
2026-05-16 · Member activity · RM 88.20