Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28101
VM0028101Silvermember28101@example.test · +601110028101 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,174
Current loyalty balance
Lifetime Spend
RM 1,468
Across 24 visits
Total Visits
24
Since 2025-04-25
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,174 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 1
Outlet purchase
2026-06-01 · Member activity · RM 41.25
App session
2026-05-20 · OPLUMO Outlet 1
Points credited
2026-05-08 · Member activity · RM 46.75
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 1
Outlet purchase
2026-04-14 · Member activity · RM 52.25
Points credited
2026-04-02 · OPLUMO Outlet 1
Outlet purchase
2026-03-21 · Member activity · RM 57.75