Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 28089
VM0028089Silvermember28089@example.test · +601110028089 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,221
Current loyalty balance
Lifetime Spend
RM 1,526
Across 35 visits
Total Visits
35
Since 2025-01-07
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,221 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 6
Outlet purchase
2026-08-30 · Member activity · RM 26.25
App session
2026-08-18 · OPLUMO Outlet 6
Points credited
2026-08-06 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 33.25
Points credited
2026-07-01 · OPLUMO Outlet 6
Outlet purchase
2026-06-19 · Member activity · RM 36.75