Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 28087
VM0028087Silvermember28087@example.test · +601110028087 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,638
Current loyalty balance
Lifetime Spend
RM 2,048
Across 25 visits
Total Visits
25
Since 2025-06-25
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,638 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 4
Outlet purchase
2026-08-19 · Member activity · RM 57.00
App session
2026-08-07 · OPLUMO Outlet 4
Points credited
2026-07-26 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 72.20
Points credited
2026-06-20 · OPLUMO Outlet 4
Outlet purchase
2026-06-08 · Member activity · RM 79.80