Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02808
VM0002808Membermember2808@example.test · +601110002808 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted Out
Points Balance
126
Current loyalty balance
Lifetime Spend
RM 158
Across 4 visits
Total Visits
4
Since 2026-04-04
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
126 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 4
Outlet purchase
2026-05-16 · Member activity · RM 37.50
App session
2026-05-04 · OPLUMO Outlet 4
Points credited
2026-04-22 · Member activity · RM 42.50
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 4
Outlet purchase
2026-03-29 · Member activity · RM 47.50
Points credited
2026-03-17 · OPLUMO Outlet 4
Outlet purchase
2026-03-05 · Member activity · RM 52.50