Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 28050
VM0028050Goldmember28050@example.test · +601110028050 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,513
Current loyalty balance
Lifetime Spend
RM 3,142
Across 36 visits
Total Visits
36
Since 2024-09-03
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,513 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 1
Outlet purchase
2026-05-14 · Member activity · RM 69.00
App session
2026-05-02 · OPLUMO Outlet 1
Points credited
2026-04-20 · Member activity · RM 78.20
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 1
Outlet purchase
2026-03-27 · Member activity · RM 87.40
Points credited
2026-03-15 · OPLUMO Outlet 1
Outlet purchase
2026-03-03 · Member activity · RM 96.60