Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02805
VM0002805Silvermember2805@example.test · +601110002805 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,630
Current loyalty balance
Lifetime Spend
RM 2,038
Across 11 visits
Total Visits
11
Since 2025-12-20
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,630 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 1
Outlet purchase
2026-06-06 · Member activity · RM 126.00
App session
2026-05-25 · OPLUMO Outlet 1
Points credited
2026-05-13 · Member activity · RM 142.80
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 1
Outlet purchase
2026-04-19 · Member activity · RM 159.60
Points credited
2026-04-07 · OPLUMO Outlet 1
Outlet purchase
2026-03-26 · Member activity · RM 176.40