Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 28045
VM0028045Membermember28045@example.test · +601110028045 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
808
Current loyalty balance
Lifetime Spend
RM 1,011
Across 15 visits
Total Visits
15
Since 2025-09-16
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
808 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 13
Outlet purchase
2026-05-14 · Member activity · RM 61.50
App session
2026-05-02 · OPLUMO Outlet 13
Points credited
2026-04-20 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 13
Outlet purchase
2026-03-27 · Member activity · RM 77.90
Points credited
2026-03-15 · OPLUMO Outlet 13
Outlet purchase
2026-03-03 · Member activity · RM 86.10