Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 28042
VM0028042Membermember28042@example.test · +601110028042 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
352
Current loyalty balance
Lifetime Spend
RM 440
Across 16 visits
Total Visits
16
Since 2025-08-29
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
352 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 10
Outlet purchase
2026-05-14 · Member activity · RM 27.00
App session
2026-05-02 · OPLUMO Outlet 10
Points credited
2026-04-20 · Member activity · RM 30.60
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 10
Outlet purchase
2026-03-27 · Member activity · RM 34.20
Points credited
2026-03-15 · OPLUMO Outlet 10
Outlet purchase
2026-03-03 · Member activity · RM 37.80