Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28032
VM0028032Goldmember28032@example.test · +601110028032 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,788
Current loyalty balance
Lifetime Spend
RM 3,486
Across 17 visits
Total Visits
17
Since 2025-07-06
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,788 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 17
Outlet purchase
2026-04-08 · Member activity · RM 124.50
App session
2026-03-27 · OPLUMO Outlet 17
Points credited
2026-03-15 · Member activity · RM 141.10
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 17
Outlet purchase
2026-02-19 · Member activity · RM 157.70
Points credited
2026-02-07 · OPLUMO Outlet 17
Outlet purchase
2026-01-26 · Member activity · RM 174.30