Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 28020
VM0028020Membermember28020@example.test · +601110028020 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
548
Current loyalty balance
Lifetime Spend
RM 686
Across 8 visits
Total Visits
8
Since 2026-05-23
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
548 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 5
Outlet purchase
2026-09-14 · Member activity · RM 69.75
App session
2026-09-02 · OPLUMO Outlet 5
Points credited
2026-08-21 · Member activity · RM 79.05
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 5
Outlet purchase
2026-07-28 · Member activity · RM 88.35
Points credited
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 97.65