Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 28019
VM0028019Membermember28019@example.test · +601110028019 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
619
Current loyalty balance
Lifetime Spend
RM 775
Across 11 visits
Total Visits
11
Since 2026-03-29
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
619 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 4
Outlet purchase
2026-09-13 · Member activity · RM 59.25
App session
2026-09-01 · OPLUMO Outlet 4
Points credited
2026-08-20 · Member activity · RM 67.15
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 4
Outlet purchase
2026-07-27 · Member activity · RM 75.05
Points credited
2026-07-15 · OPLUMO Outlet 4
Outlet purchase
2026-07-03 · Member activity · RM 82.95