Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00280
VM0000280Membermember280@example.test · +601110000280 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
949
Current loyalty balance
Lifetime Spend
RM 1,187
Across 7 visits
Total Visits
7
Since 2026-06-05
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
949 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 9
Outlet purchase
2026-09-09 · Member activity · RM 131.25
App session
2026-08-28 · OPLUMO Outlet 9
Points credited
2026-08-16 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 9
Outlet purchase
2026-07-23 · Member activity · RM 166.25
Points credited
2026-07-11 · OPLUMO Outlet 9
Outlet purchase
2026-06-29 · Member activity · RM 183.75