Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 02799
VM0002799Membermember2799@example.test · +601110002799 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted In
Points Balance
532
Current loyalty balance
Lifetime Spend
RM 666
Across 8 visits
Total Visits
8
Since 2026-05-16
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
532 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 12
Outlet purchase
2026-09-07 · Member activity · RM 59.25
App session
2026-08-26 · OPLUMO Outlet 12
Points credited
2026-08-14 · Member activity · RM 67.15
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 12
Outlet purchase
2026-07-21 · Member activity · RM 75.05
Points credited
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 82.95