Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 27985
VM0027985Silvermember27985@example.test · +601110027985 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,417
Current loyalty balance
Lifetime Spend
RM 1,772
Across 36 visits
Total Visits
36
Since 2025-01-16
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,417 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 4
Outlet purchase
2026-09-26 · Member activity · RM 48.00
App session
2026-09-14 · OPLUMO Outlet 4
Points credited
2026-09-02 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 4
Outlet purchase
2026-08-09 · Member activity · RM 60.80
Points credited
2026-07-28 · OPLUMO Outlet 4
Outlet purchase
2026-07-16 · Member activity · RM 67.20