Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 27974
VM0027974Silvermember27974@example.test · +601110027974 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,058
Current loyalty balance
Lifetime Spend
RM 2,574
Across 20 visits
Total Visits
20
Since 2025-10-26
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,058 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 10
Outlet purchase
2026-09-21 · Member activity · RM 110.25
App session
2026-09-09 · OPLUMO Outlet 10
Points credited
2026-08-28 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 10
Outlet purchase
2026-08-04 · Member activity · RM 139.65
Points credited
2026-07-23 · OPLUMO Outlet 10
Outlet purchase
2026-07-11 · Member activity · RM 154.35