Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27972
VM0027972Goldmember27972@example.test · +601110027972 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,607
Current loyalty balance
Lifetime Spend
RM 5,760
Across 35 visits
Total Visits
35
Since 2024-08-15
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,607 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 8
Outlet purchase
2026-04-07 · Member activity · RM 123.00
App session
2026-03-26 · OPLUMO Outlet 8
Points credited
2026-03-14 · Member activity · RM 139.40
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 8
Outlet purchase
2026-02-18 · Member activity · RM 155.80
Points credited
2026-02-06 · OPLUMO Outlet 8
Outlet purchase
2026-01-25 · Member activity · RM 172.20