Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02797
VM0002797Membermember2797@example.test · +601110002797 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
526
Current loyalty balance
Lifetime Spend
RM 658
Across 22 visits
Total Visits
22
Since 2025-09-12
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
526 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 10
Outlet purchase
2026-09-13 · Member activity · RM 27.00
App session
2026-09-01 · OPLUMO Outlet 10
Points credited
2026-08-20 · Member activity · RM 30.60
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 10
Outlet purchase
2026-07-27 · Member activity · RM 34.20
Points credited
2026-07-15 · OPLUMO Outlet 10
Outlet purchase
2026-07-03 · Member activity · RM 37.80