Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 27964
VM0027964Goldmember27964@example.test · +601110027964 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,041
Current loyalty balance
Lifetime Spend
RM 5,052
Across 45 visits
Total Visits
45
Since 2024-07-02
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,041 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 17
Outlet purchase
2026-08-21 · Member activity · RM 71.25
App session
2026-08-09 · OPLUMO Outlet 17
Points credited
2026-07-28 · Member activity · RM 80.75
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 17
Outlet purchase
2026-07-04 · Member activity · RM 90.25
Points credited
2026-06-22 · OPLUMO Outlet 17
Outlet purchase
2026-06-10 · Member activity · RM 99.75