Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02796
VM0002796Silvermember2796@example.test · +601110002796 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,147
Current loyalty balance
Lifetime Spend
RM 1,435
Across 26 visits
Total Visits
26
Since 2025-06-16
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,147 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 9
Outlet purchase
2026-08-28 · Member activity · RM 48.00
App session
2026-08-16 · OPLUMO Outlet 9
Points credited
2026-08-04 · Member activity · RM 54.40
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 9
Outlet purchase
2026-07-11 · Member activity · RM 60.80
Points credited
2026-06-29 · OPLUMO Outlet 9
Outlet purchase
2026-06-17 · Member activity · RM 67.20