Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27945
VM0027945Membermember27945@example.test · +601110027945 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
122
Current loyalty balance
Lifetime Spend
RM 153
Across 1 visits
Total Visits
1
Since 2026-04-30
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
122 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 15
Outlet purchase
2026-05-06 · Member activity · RM 117.00
App session
2026-04-24 · OPLUMO Outlet 15
Points credited
2026-04-12 · Member activity · RM 132.60
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 15
Outlet purchase
2026-03-19 · Member activity · RM 148.20
Points credited
2026-03-07 · OPLUMO Outlet 15
Outlet purchase
2026-02-23 · Member activity · RM 163.80