Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27912
VM0027912Silvermember27912@example.test · +601110027912 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
2,027
Current loyalty balance
Lifetime Spend
RM 2,534
Across 14 visits
Total Visits
14
Since 2026-02-15
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,027 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 16
Outlet purchase
2026-09-25 · Member activity · RM 114.75
App session
2026-09-13 · OPLUMO Outlet 16
Points credited
2026-09-01 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 16
Outlet purchase
2026-08-08 · Member activity · RM 145.35
Points credited
2026-07-27 · OPLUMO Outlet 16
Outlet purchase
2026-07-15 · Member activity · RM 160.65