Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 27902
VM0027902Silvermember27902@example.test · +601110027902 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted Out
Points Balance
1,495
Current loyalty balance
Lifetime Spend
RM 1,870
Across 23 visits
Total Visits
23
Since 2025-08-30
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 6
Outlet purchase
2026-09-18 · Member activity · RM 64.50
App session
2026-09-06 · OPLUMO Outlet 6
Points credited
2026-08-25 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 6
Outlet purchase
2026-08-01 · Member activity · RM 81.70
Points credited
2026-07-20 · OPLUMO Outlet 6
Outlet purchase
2026-07-08 · Member activity · RM 90.30