Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 27892
VM0027892Membermember27892@example.test · +601110027892 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
73
Current loyalty balance
Lifetime Spend
RM 92
Across 1 visits
Total Visits
1
Since 2026-05-07
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
73 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 13
Outlet purchase
2026-05-13 · Member activity · RM 63.75
App session
2026-05-01 · OPLUMO Outlet 13
Points credited
2026-04-19 · Member activity · RM 72.25
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 13
Outlet purchase
2026-03-26 · Member activity · RM 80.75
Points credited
2026-03-14 · OPLUMO Outlet 13
Outlet purchase
2026-03-02 · Member activity · RM 89.25