Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02789
VM0002789Goldmember2789@example.test · +601110002789 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,385
Current loyalty balance
Lifetime Spend
RM 4,232
Across 24 visits
Total Visits
24
Since 2025-04-20
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
123d
2026-06-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,385 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 2
Outlet purchase
2026-05-27 · Member activity · RM 107.25
App session
2026-05-15 · OPLUMO Outlet 2
Points credited
2026-05-03 · Member activity · RM 121.55
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 2
Outlet purchase
2026-04-09 · Member activity · RM 135.85
Points credited
2026-03-28 · OPLUMO Outlet 2
Outlet purchase
2026-03-16 · Member activity · RM 150.15