Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27882
VM0027882Silvermember27882@example.test · +601110027882 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,272
Current loyalty balance
Lifetime Spend
RM 1,591
Across 39 visits
Total Visits
39
Since 2024-07-07
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,272 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 3
Outlet purchase
2026-05-10 · Member activity · RM 29.25
App session
2026-04-28 · OPLUMO Outlet 3
Points credited
2026-04-16 · Member activity · RM 33.15
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 3
Outlet purchase
2026-03-23 · Member activity · RM 37.05
Points credited
2026-03-11 · OPLUMO Outlet 3
Outlet purchase
2026-02-27 · Member activity · RM 40.95