Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27858
VM0027858Platinummember27858@example.test · +601110027858 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,495
Current loyalty balance
Lifetime Spend
RM 6,870
Across 44 visits
Total Visits
44
Since 2024-05-23
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 13
Outlet purchase
2026-06-24 · Member activity · RM 103.50
App session
2026-06-12 · OPLUMO Outlet 13
Points credited
2026-05-31 · Member activity · RM 117.30
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 13
Outlet purchase
2026-05-07 · Member activity · RM 131.10
Points credited
2026-04-25 · OPLUMO Outlet 13
Outlet purchase
2026-04-13 · Member activity · RM 144.90