Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 27835
VM0027835Platinummember27835@example.test · +601110027835 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
6,143
Current loyalty balance
Lifetime Spend
RM 7,679
Across 41 visits
Total Visits
41
Since 2024-09-22
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 7
Outlet purchase
2026-08-31 · Member activity · RM 124.50
App session
2026-08-19 · OPLUMO Outlet 7
Points credited
2026-08-07 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 7
Outlet purchase
2026-07-14 · Member activity · RM 157.70
Points credited
2026-07-02 · OPLUMO Outlet 7
Outlet purchase
2026-06-20 · Member activity · RM 174.30