Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27822
VM0027822Goldmember27822@example.test · +601110027822 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
4,544
Current loyalty balance
Lifetime Spend
RM 5,681
Across 40 visits
Total Visits
40
Since 2024-10-24
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,544 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 11
Outlet purchase
2026-09-14 · Member activity · RM 108.75
App session
2026-09-02 · OPLUMO Outlet 11
Points credited
2026-08-21 · Member activity · RM 123.25
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 11
Outlet purchase
2026-07-28 · Member activity · RM 137.75
Points credited
2026-07-16 · OPLUMO Outlet 11
Outlet purchase
2026-07-04 · Member activity · RM 152.25